Terms of service

Last updated: November 2025

Welcome to Sonny Robotics. By accessing or purchasing from our website (sonnyrobotics.com), you agree to the following Terms of Service. Please read them carefully before placing an order.

1. General Information

This website is operated by Sonny Robotics. Throughout the site, the terms “we,” “us,” and “our” refer to Sonny Robotics.
By visiting our site or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service, including any additional terms and policies referenced herein.

We reserve the right to update or change these Terms at any time without notice. The most current version will always be available on this page.

2. Products and Availability

All products are subject to availability. We reserve the right to discontinue or modify products at any time without prior notice.
While we make every effort to display accurate product images, minor variations may occur due to lighting, screen differences, or manufacturer updates.

3. Orders and Payments

By placing an order, you confirm that:

You are at least 18 years old or have parental consent.
The payment information you provide is accurate and authorized.

We accept secure payments through trusted platforms such as PayPal, credit card, and other supported payment gateways.

4. Shipping and Delivery

All orders ship from Hong Kong via trusted international carriers such as DHL, FedEx, or UPS.
Processing times are typically 1–3 business days, and estimated delivery time varies by destination.

Shipping details, rates, and conditions are outlined in our Shipping Policy.

5. Customs and Import Duties

International orders may be subject to customs fees, import duties, or taxes upon arrival in your country. These charges are the customer’s responsibility and are not included in the purchase price or shipping fee.

6. Returns and Refunds

We want you to be satisfied with your purchase.
Our return and refund process is detailed in our Return Policy. Please review it before making your purchase.

7. Warranties

Some products may include manufacturer warranties. If applicable, warranty details are included in the product listing or documentation.
Sonny Robotics does not guarantee or warrant that your use of our service will be uninterrupted, timely, or error-free.

8. Limitation of Liability

Sonny Robotics is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
We are not responsible for any loss due to misuse, improper handling, or unauthorized modifications of products.

9. Accuracy of Information

We strive to provide accurate and up-to-date product details, but errors (including pricing or typographical mistakes) may occur.
In such cases, we reserve the right to correct any errors and cancel or refund affected orders.

10. Governing Law

These Terms and any related transactions are governed by the laws of Hong Kong.

11. Contact Information

For any questions about these Terms of Service, please contact us at:
📧 Robots@SonnyDickson.com